The largest franchise in this category admits the industry's problem in its own marketing: 1099 staffing, turnover past 200%, clients who never see the same person twice, and contracts with no quality verification. That is the gap we were built in.
Staffing
Yes. The same standard, the same checklist and the same photo record every visit, and one point of contact who knows the property — you call the person who quotes it, not a dispatch queue. Today that is the owner doing the work. As the company adds people the standard and the contact stay put; that is the part being promised.
Method
A fixed room order and a loaded kit is what turns a three-hour clean into ninety minutes without cutting anything. Color-coded microfiber, so the bathroom cloth never touches your counters.
Verification
Every close sends a branded completion report: checklist signed off, timestamped photos of the rooms that matter, and every finding written down.
Findings
A finding is not a remark on the way out. Each one lands in the report with a price and one of three answers: handled on this visit, quoted for the next one, or outside what we are licensed to touch and referred to a trade. Most cleaners mention the sticking door. Nobody writes it down.
Something missed? Tell us within a day and we come back. No argument, no charge, and it goes in the report.
City of Las Vegas license G74-04778, issued and current. General liability binds before the first job and the certificate goes out before any first visit.
You are quoted a price for the job, not a rate for our time. How long it takes is our problem — that is what makes the number on the screen the number you pay.
Cleaning and any punch-list work are always two line groups with two subtotals, never one blended number, and the maintenance total on a job stays under the exemption limit. If the list runs longer, it becomes a second visit rather than a bigger invoice.
Nothing to sign. Skip or stop a recurring visit with notice and there is no fee.
Every licence this business holds, and who issued it. Where a scan is posted you can read the document yourself rather than taking the claim on trust.
City of Las Vegas
No portal to sign up for and no card on file. Four steps, and you can stop after any of them.
Pressure washing and interior cleaning price on screen, with no contact detail asked for. Everything else is a short conversation, because it prices best added to a visit rather than booked alone.
Same business day. We check the details that change the number — square footage, access, how bad the shower glass really is — and lock the window.
Same room order every time, kit already loaded. You do not need to be there — lockbox, code or key handoff all work.
Checklist signed off, timestamped photos, and every finding priced with what it needs. Payment on completion. 24 hours to tell us we missed something.